Prior To Order
Before you place an order you should read these Terms and Conditions in full. If you do not agree to any of these Terms and Conditions then we will not accept your order.

Visitors under the age of 16 should not register with this website or submit any information to us.

Images
We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. 

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Acceptance of your Order
Shortly after you have placed an order with us by pressing the 'Pay button' an email will be sent to you acknowledging the details of your order. This email is not an order confirmation or order acceptance from LDM Leisure Ltd

Order acceptance and the completion of the contract between you and LDM Leisure Ltd will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below. We will take pre-payment for your goods on submission of your order.

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being out of stock - see Product Availability

• Our inability to obtain authorisation for your payment

• The identification of a pricing or product description error

• Your design being too complex to print

• Breach or attempted breach of any Terms and Conditions for any special offer as well as these General Terms and Conditions

• Orders that we have reason to believe may include copyrighted or trademarked images symbols logos or marks, indecent or pornographic images, or prints symbols or text that in our opinion others may find offensive

• Failure to meet the eligibility to order criteria set out in these Terms and Conditions

• We suspect that the garments are for re-sale

• Your order having a high fraud score

Internet orders will be confirmed by email. Should you not receive confirmation within 2 business days, please contact our support team at Lisa@LDMleisure.co.uk
 

Design & Artwork 

You are responsible for ensuring any images that you supply are of sufficiently high resolution to obtain the results you are expecting, and that the garments and colours of garments chosen will meet your needs.

You warrant that your own the copyright or have the correct commercial print licences in place for all images and or artwork uploaded or otherwise submitted through any sales channel.

You agree to indemnify and hold harmless us and our agents and officers, directors, employees and permitted successors and assigns, immediately on demand, against all claims, liability, damages, costs and expenses including legal fees, arising as a result of us printing or processing in any way any order or saved design which contains any images or artwork that you do not have the commercial rights, permissions or licences to print.

Order Cancellation
Cancellation of personalised items is not permitted, once the order is received, work will commence on the product.

Payment Methods 
Please note that LDM Leisure Ltd only accepts online payments.

Pricing Policy
Price are shown on our website in GBP.

We (LDM Leisure Ltd) reserve the right to change the price on any item at any time and to withdraw offers at any time.

Product Availability / Information
We feature products on our website that have been carefully selected for Online Shopping. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again

Delivery Information
Standard delivery costs £2.99

UK Delivery:
Please allow 14 days for delivery of products in the UK

Worldwide delivery:
Please allow 21 days for delivery of products you have purchased is outside UK.

Import Duty:
LDM Leisure Ltd cannot be held responsible should local customs authorities wish to confiscate any particular item, or charge any import duty. The recipient is responsible for paying the duty.

Acceptance of delivery:
LDM Leisure Ltd will require you to take delivery of the goods ordered when tendered to you. If you fail to make alternative arrangements with the courier engaged to deliver the goods to you within 14 days after the first attempt to deliver goods to you has occurred, then we may, at our complete discretion, store and insure the goods ordered at your cost until delivery can take place or the goods can be returned at your cost to our custody.

In either event, we reserve the right, at our complete discretion, to set off any of these costs or any consequential costs reasonably incurred by ourselves as a first charge against any monies we have received from you in respect of the order. Such recovery of costs would be without prejudice to our rights otherwise under these Terms and Conditions.
 

Your Risk
Upon the delivery of the goods ordered or at such time as the goods are first tendered for delivery on our behalf to you, the risk of damage to or loss of the goods ordered shall pass to you.
However, at all times the legal and equitable title in the goods ordered shall not pass to you and shall only do so, if and when, we have received the clearance of your full payment for the goods and any interest due under these Terms and Conditions.

We are obliged to reserve all our legal rights in the goods ordered until title in the same passes to you under these Terms and Conditions.

Bankrupty etc
For the avoidance of any doubt, in the event of your becoming bankrupt or committing any act of bankruptcy or becoming insolvent or making any voluntary arrangement we reserve to ourselves the right to cancel the contract for the goods ordered and any contract for the delivery to you of further goods and, where the goods ordered have already been delivered, to be immediately entitled to payment for the goods in question irrespective of any prior agreement to the contrary between us.

Returns Policy
Where items are Customised, perishable or bespoke, refunds will only be offered if they are faulty upon receipt.            

All other standards items will be refunded if returned to us in an unused/unworn condition.

Should you wish to return faulty or unwanted goods, you should first contact LDM Leisure Ltd via email within 14 days of receipt, requesting the item is returned and indicate if you would like the item refunded or replaced.

Once the return has been agreed, the item must be received by LDM Leisure within 14 days of the ‘Agreed to Return’ date.

LDM Leisure Ltd will process any refunds due within 14 days of receiving the product back.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

Refunds will always be made against the original form of tender.
For sales to businesses, goods may only be returned if faulty or incorrectly supplied.

Please Note

We will only accept returns of Custom Made Goods if they are faulty on receipt.
 

Proof of posting is not proof of delivery.

In cases where we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. Returns are sent at your own risk.

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Liability and Indemnity
We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us).

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

General
We may change these Terms and Conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.